FAQ

Our FAQ (Frequently Asked Questions) is your go-to spot to get quick answers about shopping with us, everything from sizing and shipping to returns, payments, and much more. Think of it as a shortcut to the info you need, so you don’t have to wait for an email reply.

We want this FAQ to grow with YOU. Whenever you have a question in your head, no matter how small or quirky, tell us! The questions you ask most help us update and improve the FAQ, making it smarter, more useful, and tailored to what shoppers like you actually want to know.

So, next time something pops up while browsing or after getting your parcel, drop us a line. Your curiosity keeps our FAQ fresh, friendly, and 100% helpful.

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Where our articles are produced ?

At LE BEAU SAPIENS we pride ourselves on the fact that our clothes are manufactured to the highest standards of quality and ethics. Our production is done in our own Tailoring Lab, actually based in Poland. If an item is manufactured outside of our company, we can officially guarantee that it has been carefully made in certified factories that have committed to environmental responsibility and the well-being of their employees. These locations will be chosen for their expertise, advanced technology and adherence to fair labor practices. We constantly monitor and audit our production processes to ensure that all our products meet the rigorous standards of quality and ethics that our customers expect.

Full information about the origin of the purchased item can be traced in our online store in the TRACEABILITY section.

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What means sustainable apparels ?

These are clothes that have been produced in an environmentally friendly, ethical and socially responsible way. In practice, this means that the clothing production process takes into account aspects such as the use of ecological materials - e.g. organic cotton, linen, recycled fibers, materials with a lower carbon footprint. Sustainable production process - minimizing the use of water, energy and chemicals, as well as ensuring proper waste management. Ethical working conditions - ensuring fair working conditions, fair wages and appropriate standards for employees in factories. Longevity and quality - producing higher quality clothing that is more durable, which allows for less frequent purchases and reduces waste. Transparency and responsibility - brands that strive for sustainable production often share information about how and where their clothes are made. The goal of sustainable clothing is to reduce the negative impact of the clothing industry on the environment and people, promoting care for the planet and responsibility for the entire production of clothing.

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Are our clothes fully produced locally?

It is difficult, if not impossible, to claim that clothing is "100% made in the EU" in the strictest sense of the term, especially when it comes to cotton fabrics.

The cotton used in most clothing produced in Europe typically comes from regions such as Asia, Middle East, or Americas, where cotton cultivation is more widespread and economically viable due to favorable climates and economies of scale. Therefore, while the design, cutting, and sewing processes may take place within the EU, raw materials like cotton often originate from outside the region.

A more accurate way to describe the process would be to state that the clothing is "designed and manufactured in Europe" or "locally sewn in Europe," while acknowledging that the fabric may be imported. The textile and fabric industry in Europe is highly specialized, but for many products, the supply chain relies on globally sourced raw materials, especially in the case of fibers like cotton.

This distinction is important for transparency, particularly for consumers who are increasingly interested in understanding the sourcing and production processes behind their clothing. Highlighting this nuance is important!

Local production is often praised for supporting regional jobs and reducing environmental impact. However, this benefit is only fully achieved when the entire supply chain is local.

If the yarn is imported, transportation is still required and the carbon footprint remains significant.

Likewise, a product labeled “Made in X” can be misleading if the yarn—or even the raw fiber used to produce it—comes from overseas.

Moreover, “Made in X” does not automatically guarantee ethical working conditions or fair labor practices. True sustainability depends on transparent sourcing, local raw materials, and responsible production standards, not on origin claims alone.

However, it should be noted that it seems almost impossible for the entire supply chain and production process to be fully local.

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What is 'Green Washing'?

Greenwashing is the practice of misleadingly presenting a company, product, or service as more environmentally friendly or sustainable than it actually is. Companies often use vague slogans, symbols, or colors associated with nature to create the impression of environmental care, even though their actions have limited or even negative impacts on the planet.

Greenwashing can occur when a company claims that clothing is "made in the EU" to appear environmentally friendly to European customers, while deliberately omitting the fact that fabrics or raw materials come from distant regions.

However, if a company is transparent about the entire supply chain and production cycle of its product, the customer is not misled. In such cases, it is not considered greenwashing because the customer is informed about the full reality of the production process.

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